Processing of personal data by the website operator (Lekar Food EOOD)
1. Data Protection Brief
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal information is all data that can be used to identify you. Detailed information on data protection can be found in our data protection statement below this text.
DATA COLLECTION ON OUR WEBSITE
Who is responsible for collecting data on this website?
The data on this website is processed by the website operator. You can find their contact details in the output data of this website.
How do we collect your data?
On the one hand, your data is collected when you give it to us. This can be, for example, data that you enter in the contact form.
Other data is automatically recorded by our IT systems when you visit this website. This is mainly technical data (e.g. internet browser, operating system or page view time). This data is automatically collected as soon as you visit our website.
What do we use your data for?
Some data is collected in order to ensure that the site is error-free. Other data may be used to analyze your user behavior.
What rights do you have with regard to your data?
You have the right at any time and free of charge to receive information about the origin, the recipient and the purpose of your stored personal data. You also have the right to request that this data be corrected, blocked or deleted. You may contact us at any time at the address given in the official notice if you have further questions about data protection. You also have the right to file a complaint with the competent supervisory authority.
ANALYSIS TOOLS AND THIRD PARTY TOOLS
When you visit our website, your online behavior can be statistically evaluated. This primarily happens with cookies and so-called analysis programs. Your online behavior is usually analyzed anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it without using certain tools. You can find more information about this in the following data protection statement.
You can object to this analysis. We will inform you about the possibilities of objecting to this data protection statement.
2. General information and mandatory information
The operators of this site are very serious about the protection of your personal data. We process your personal data confidentially and in accordance with data protection regulations and this data protection statement.
When you use this website, various personal data is collected. Personal data is data with which you can be identified. This data protection statement explains what data we collect and what we use it for. It also explains how and for what purpose it is done.
We note that data transmission over the Internet (e.g. when communicating via e-mail) may have security gaps. It is not possible to fully protect data from access by third parties.
a) You have the following rights vis-à-vis us in relation to your personal data:
The right to information (art. 15 of the GDPR),
The right to correct (art. 16 GDPR) or delete (art. 17 GDPR),
The right to limit the processing (art. 18 GDPR),
Right to object to the processing (Art. 21 GDPR),
The right to data portability (art. 20 GDPR).
b) You also have the right to complain to the data protection supervisory authority about our processing of your personal data.
The responsible authority for the processing of data on this website is:
Lekar Food EOOD
ul. Damyan Gruev 56, ap. 7, Sofia, Bulgaria, 1606
Managing Director, authorized to represent: Ksenia Zazhigina
The responsible body is a natural or legal person who independently or jointly with others decides on the purposes and means of personal data processing (e.g. names, e-mail addresses, etc.).
WITHDRAWAL OF YOUR CONSENT TO THE DATA PROCESSING
Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. All you need to do is write us an informal e-mail. A revocation does not affect the legality of the data processing carried out before the revocation.
RIGHT TO APPEAL TO THE RESPONSIBLE SUPERVISORY AUTHORITY
In case of violation of the law on data protection, the person concerned has the right to file a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the Commission for Personal Data Protection of the Republic of Bulgaria (https://www.cpdp.bg).
RIGHT TO DATA PORTABILITY
You are entitled to have the data that we process automatically with your consent or in accordance with the contract transmitted to you or to a third party in a common machine-readable format. If you request a direct transfer of data to another responsible person, this will only be done if it is technically feasible.
SSL OR TLS ENCRYPTION
For security purposes and to protect the transmission of sensitive content, such as orders or requests that you send us as the website operator, this website uses SSL or SSL. TLS encryption. You can recognize an encrypted connection by the fact that the address bar in your browser will change from "http: //" to "https: //", as well as by the lock symbol in your browser bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by a third party.
INFORMATION, BLOCKING, DELETION
Within the framework of the applicable legal provisions, you have the right to obtain, free of charge, information about your stored personal data, their origin and the recipient as well as about the purpose of the data processing and, if necessary, the right to correct, block or delete such data. You can contact us at any time at the address given in the official notice, if you have further questions about personal data.
OPPOSITION TO PROMOTIONAL MAIL
We hereby object to the use of the contact details published in the context of the output obligation to send unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of undesirable sending of promotional information, such as spam e-mails.
3. Data controller
The controller under data protection law is:
4. Data collection on our website
Some websites use so-called cookies. Cookies do not harm your computer or contain viruses. Cookies are used to make our offer more convenient, efficient and secure. Cookies are small text files that are stored on your computer and stored in your browser.
Most cookies we use are so-called "session cookies". They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.
Cookies, which are necessary to carry out the electronic communication process or to provide certain functions that you require (e.g. shopping cart functions), are stored on the basis of Article 6, paragraph 1, lit. f. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of its services. Since other cookies (e.g. cookies to analyze your online behavior) are stored, they will be treated separately in this data protection statement.
SERVER LOG FILES
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These:
Browser type and browser version
operating system used
Host name of an available computer
Server request time
This data will not be combined with other data sources.
The basis for the data processing is article 6, paragraph 1, lit. f GDPR, which allows the data to be processed to fulfill the contract or pre-contractual measures.
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you have provided, will be saved by us for processing your inquiry and in case of additional questions. We will not share this information without your consent.
The data entered on the contact form will be processed only with your consent (Art. 6 para. 1 lit. A GDPR). You can revoke this consent at any time. It is sufficient to write us an informal e-mail. A revocation does not affect the legality of data processing operations carried out before the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose of the data storage is no longer applicable (e.g. after your request has been processed). Mandatory legal provisions - in particular the retention periods - remain unchanged.
DATA PROCESSING (CUSTOMER AND CONTRACT DATA)
We collect, process and use personal data only to the extent necessary to establish, maintain or change legal relationships (inventory data). This is done on the basis of Article 6, paragraph 1 lit. b of the GDPR, which allows the data to be processed to fulfill the contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill.
The collected customer data will be deleted when the order is completed or the business relationship is terminated. The retention periods stipulated by law remain unchanged.
TRANSFER OF DATA WHEN ENTERING INTO A CONTRACT FOR ONLINE STORES, DEALERS AND SENDING GOODS
We will only pass on personal data to third parties if this is necessary in the context of contract processing, for example, to the company charged with delivering the goods or to the credit institution charged with processing payments. No further transfer of data takes place or only if you have expressly agreed to the transfer. Your data will not be passed on to third parties without your explicit consent, e.g. for promotional purposes.
The basis for the data processing is article 6, paragraph 1, lit. b of the GDPR, which allows the data to be processed in order to fulfill the contract or pre-contractual measures.
5. Analysis Tools and Advertising
This website uses the functions of Google Analytics web analytics service. Supplier - Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files, which are saved on your computer and allow to analyze your use of the website. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there.
The storage of the Google Analytics cookie is based on article 6, paragraph 1 lit. f GDPR. The operator of the website has a legitimate interest in the analysis of user behavior in order to optimize both its website and its advertising.
Anonymization of IP
We have activated the IP anonymization function on this site. As a result, your IP address will be shortened by Google in member states of the European Union or in other member states of the Agreement on the European Economic Area before it is transferred to the USA. The complete IP address will only be transmitted to a Google server in the USA and will be shortened there in exceptional cases. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be combined with any other data held by Google.
You can prevent cookies from being stored by adjusting the appropriate software on your browser; however, we would like to point out that if you do this you may not be able to use all the features of this website to its full extent. You can also prevent Google from collecting the data generated by the cookie relating to your use of the website (including your IP address) and from processing this data by downloading the browser plug-in available under the following link and installing: https://tools.google.com/dlpage/gaoptout?hl=en.
Objection to data collection
You can prohibit Google Analytics from collecting your data by clicking on the following link. A refusal cookie will be set which will prevent the collection of your data when you visit this website in the future: Deactivate Google Analytics .
Further information on how Google Analytics processes user data can be found in the Google Data Protection Statement: https://support.google.com/analytics/answer/600424....
Processing of order data
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the Bulgarian data protection authorities when using Google Analytics.
Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows you to create reports containing information about the age, gender and interests of visitors to the site. This data comes from advertising based on the interests of Google and visitor data from third party suppliers. This data can not be assigned to a specific person. You can deactivate this function at any time through the settings of the ads in your Google account or prohibit the collection of your data by Google Analytics at all, as described in the section "Objection to data collection".
6. Plug-ins and tools
GOOGLE WEB FONTS
This website uses so-called web fonts provided by Google to display the fonts uniformly. When you call up a page, your browser loads the necessary web fonts into the cache of your browser to display the texts and fonts correctly.
To do this, the browser you are using must connect to Google servers. This gives Google the information that you can access our website via your IP address. It is in the interest of Google Web Fonts to present our online offerings in a uniform and attractive manner. This represents a legitimate interest within the meaning of Article 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, standard fonts will be used on your computer.
7. Plug-ins and tools
LINK, THIRD PARTY SITES AND SERVICES
Processing of personal data by other services
This website uses third-party online services, which perform data collecting, independent from us. Such services include: Google Analytics, Facebook.com, Facebook Pixel, Gmail, amoCRM.
Data collected by these services may be provided to other services within those organizations. They can use the data for advertising personalization of their own advertising network. You can learn about user agreements of those organizations on their websites.
For our regular business email, we use the email services of Gmail. This party has implemented fitting technical and organizational measures to prevent misuse, loss or corruption of your data. Gmail does not have access to our mailbox and we treat our email-traffic confidentially.
We use amoCRM as CRM system or Customer Relationship Management to record, report and analyse interactions between the company and our clients. AmoCRM will not use your name, email address and phone number for their own purposes.
LINKS TO OTHER WEBSITES
8. General clauses
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at firstname.lastname@example.org or by mail using the details provided below:
Lekar Food EOOD
Privacy Compliance Officer
ul. Damyan Gruev 56, ap. 7, Sofia, Bulgaria, 1606